TERMS AND CONDITIONS
Customer Care
Welcome to our Customer Care Center! We are committed to providing you with the best service experience. If you have any questions, concerns, or suggestions, our team is here to assist you. Please refer to the following frequently asked questions or contact our customer service team for assistance.
Contact Information:
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Phone: +81 07012322171(JP), +86 13187922171(CN)
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Email: xenonhwork@gmail.com
Privacy & Safety
Thank you for choosing our service. We highly value your privacy and safety and are committed to protecting your personal information. Please review the following information to understand our privacy policy and safety measures.
Privacy Policy:
We respect and protect your personal information. Our privacy policy outlines how we collect, use, and protect your personal information. Please read our privacy policy to understand our data processing practices.
Collection and Use of Personal Information:
We only collect personal information that you provide to us and use it within the scope of providing our services. We do not sell your personal information or share it with third parties unless we obtain your explicit consent or are required by law.
Cookies and Technology Information:
Our website may use cookies and similar technologies to enhance your user experience and help us understand how you use our services. For more information, please refer to our Cookie Policy.
Security Measures:
We have implemented stringent security measures to protect your personal information from unauthorized access, use, or disclosure. Our security technologies include encrypted communication, access control measures, and data backups, among others.
Reference : Act on Specified Commercial Transactions (JP)
FTC (US)
UNCITRAL (UN)
Wholesale Inquiries
Thank you for your interest in our products! We welcome wholesale orders and are happy to provide more information about our products. If you have any questions regarding wholesale pricing, minimum order quantities, or any other inquiries, please feel free to contact us.
Contact Information:
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Email: [Your Email Address]
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Phone: [Your Phone Number]
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Business Hours: [Your Business Hours]
Provided Information:
Please include the following information in your inquiry to help us better understand your needs:
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Company name and contact information.
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Names and quantities of the products you're interested in.
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Your budget and expected wholesale price range (if applicable).
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Expected delivery date and location (if applicable).
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Any other special requirements or notes.
We will respond to your inquiry as soon as possible and provide you with the best wholesale pricing and service. Thank you!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- PayPay, Alipay